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Foreign Exchange Desk

3003 9008

Capital Cities and Metropolitan Regions

Monday to Friday, 9:00 a.m. to 6:00 p.m. (Brasília)

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OMBUDSMAN

The Confidence Group Ombudsman seeks to find quick and effective solutions to situations when clients are not satisfied with the response to their complaints. It focuses on analyzing and resolving situations that were not resolved through the usual customer service channels.

0800 771 1878

All locations

Monday to Friday, 9:00 a.m. to 6:00 p.m. (Brasília)

ouvidoria@bancoconfidence.com.br